Contact the Financial Aid Office
Financial Aid Office
Mailing Address:
500 Washington Street, S.E. Gainesville, GA 30501
Phone: 770-534-6152 or 1-800-252-5119
Fax: 770-538-4306
Email: financialaid@brenau.edu
Office Hours:
Monday-Friday~8:30 a.m. to 5:00 p.m.
Our office is located at 620 Academy St. at the Gainesville Campus
(along with the Registrar’s office)
Staff and General Responsibilities
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Teresa “TJ” Johnston, Financial Aid Records Coordinator Contact: 770.534.6152, Option #1; tjohnston1@brenau.edu
¨ Coordinates documents received by mail, fax, or download and enters into the database ¨ Acts as general receptionist and office manager ¨ Provides general financial aid information to prospective and current students ¨ Supervises student workers
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Robin Aiken, Financial Aid Counselor Contact: 770.718.5306; raiken@brenau.edu
¨ Requests/reviews undergraduate financial aid documents and prepares files for students whose last names begin with the letters A – K ¨ Processes enrollment certifications and reports enrollment changes for recipients of VA education benefits for students whose last names begin with the letter A – K ¨ Counsels and communicates with students throughout the financial aid process ¨ Reconciles federal grant funds
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Shelley Randolph, Financial Aid Counselor Contact: 770.538.4645; smock@brenau.edu
¨ Requests/reviews undergraduate financial aid documents and prepares files for students whose last names begin with the letters L – Z ¨ Processes enrollment certifications and reports enrollment changes for recipients of VA education benefits for students whose last names begin with the letters L – Z ¨ Counsels and communicates with students throughout the financial aid process ¨ Maintains the financial aid web pages ¨ Works with students to facilitate financial aid for transient status at other institutions
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Jeanne Saunders, Assistant Director of Financial Aid Contact: 770.534.6116; jsaunders@brenau.edu
¨ Determines financial aid eligibility for undergraduate students in nonresidential programs ¨ Reviews students’ academic progress toward their degrees, as related to financial aid eligibility, and communicates with them regarding action taken ¨ Processes financial aid revisions and federal refunds required due to a student’s change in enrollment status or withdrawal
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Gail Rice, Associate Director of Financial Aid Contact: 770.533.5433; grice@brenau.edu
¨ Provides financial aid counseling for graduate students and determines their eligibility for financial aid programs ¨ Manages the Federal Direct Loan Program, including all weekly electronic processes required to request and obtain Direct Loan funds from the U.S. Department of Education; reconciles Direct Loan program ¨ Assists director in staff management, training and development ¨ Assists director in researching and implementing policies/procedures that ensure compliance with applicable federal and state student aid regulation, and in accordance with Brenau University’s mission and policies
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Pam Barrett, Associate Vice President & Director of Financial Aid Contact: 770.534.6152; pbarrett@brenau.edu
¨ Oversees administration of all federal, state, and institutional financial aid programs ¨ Works closely with and awards financial aid packages to Women’s College students ¨ Coordinates scholarship programs (athletics, fine arts, endowed and annual foundation scholarships) ¨ Reviews financial aid appeals and requests for special financial considerations ¨ Manages the financial aid staff
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